Shipping policy

At Forticare Store, we aim to deliver your orders quickly and securely. This Shipping Policy explains how we handle processing, shipping, and delivery.

All orders are processed within 1–2 business days after payment confirmation. Once shipped, customers will receive a confirmation email with tracking information. Delivery times vary depending on location but typically range from 1-3 business days. Please note that weekends and holidays may affect processing and shipping schedules.

We currently offer standard shipping to most regions. Shipping costs, if applicable, will be calculated and displayed at checkout. Free shipping promotions may apply to eligible orders, as indicated on our website.

Customers are responsible for providing accurate shipping details. Forticare Store is not liable for delays or lost packages caused by incorrect addresses provided at checkout. If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply.

In rare cases, customs fees or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.

If you experience delays or issues with your order, please contact us at wecare@forticare.store and we will gladly assist you.